495bet Terms and Conditions — Know the rules before you start playing

1 General Provisions & Introduction

495bet is an online gaming platform offering slots, fish games, Sports Betting, Live Casino, and more to players in Bangladesh. These Terms and Conditions constitute a legally binding agreement between 495bet and its users.

By creating an account or using the services of 495bet, you confirm that you have read and agreed to these Terms and Conditions, the Privacy Policy, and the Responsible Gaming Policy in full.

We reserve the right to modify these Terms and Conditions at any time. Changes take effect as soon as they are published on the website. It is the user's responsibility to check this page regularly and stay informed of any updates.

2 Account Registration & Eligibility

The following requirements must be met to open an account with 495bet:

• You must be 18 years of age or older. This platform is strictly prohibited for minors.
• Each person may register only one account. Creating multiple accounts will result in all accounts being closed and accumulated funds may be forfeited.
• The name, address, phone number, and all other details provided at registration must be accurate and truthful.
• If online gaming is prohibited by law in your country or region, you may not use 495bet.
• You must keep your account password and login credentials strictly confidential. The account holder is solely responsible for all activity on their account.

3 Identity Verification (KYC) Process

495bet follows a KYC (Know Your Customer) verification process to maintain a safe and compliant platform. Identity verification may be required in the following situations:

• When making a significant withdrawal for the first time
• Detection of unusual activity on the account
• Before claiming a major bonus
• At any time as part of a routine audit

KYC verification may require submission of a National ID (NID), passport, or driving license, along with a recent utility bill or bank statement. Withdrawals may be delayed until verification is complete.

4 Deposit & Withdrawal Policy

The payment rules applicable to 495bet are detailed below:

• Minimum Deposit: BDT 100 (via bKash, Nagad, Rocket)
• Minimum Withdrawal: BDT 500
• Deposit Processing Time: Usually instant, up to 15 minutes maximum
• Withdrawal processing time: 30 minutes to 24 hours
• Deposit Charges: No additional charges
• Withdrawal fees: Free above a certain amount; terms apply

The payment method used for deposit must match the one used for withdrawal. For example, if you deposit via bKash, you must also withdraw via bKash. Exceptions require approval from the support team.

If money laundering or any illegal financial activity is suspected, 495bet reserves the right to suspend or cancel any transaction and will notify the relevant authorities if necessary.

5 Bonus & Promotion Terms

The following terms apply to all bonus and promotional offers at 495bet:

• Each bonus has its own wagering requirements, which will be clearly communicated before the bonus is issued.
• The welcome bonus is available to new members only and applies after the first deposit.
• Bonus balance and real balance are tracked separately. Withdrawals from bonus funds are not permitted until the wagering requirements have been met.
• Multiple individuals claiming bonuses from the same IP address, device, household, or bank account may be considered bonus abuse.
• Using bonuses for arbitrage betting or low-risk betting strategies is prohibited.
• 495bet reserves the right to modify, suspend, or cancel any bonus offer at any time.

6 Gaming rules and fair play policy

All games on 495bet use internationally certified Random Number Generator (RNG) technology. This means every game outcome is completely random and not predetermined.

• Using external software, bots, or automation tools to play is strictly prohibited.
• Intentionally exploiting technical glitches or bugs in any game is strictly prohibited. Any winnings obtained through such exploits will be voided.
• In any game-related dispute, 495bet's server logs will be treated as the definitive record.
• RTP (Return to Player) information for each game is available within the game interface.

If your internet connection drops during a game, your session data is saved on the server. When you reconnect, the session will resume from where it left off. However, 495bet accepts limited liability for any losses resulting from technical issues.

7 Sports Betting Specific Terms

The following terms apply when placing bets at 495bet in the Sports Betting section:

• Once a bet is confirmed, it cannot be changed or cancelled, unless a cash-out option is available.
• If a match or event is cancelled, the staked amount will be refunded.
• Odds in live betting can change at any time. The odds at the moment a bet is confirmed are the ones that apply.
• Placing bets based on match-fixing or insider information is strictly prohibited and may result in legal action.
• 495bet reserves the right to void any bet placed due to an odds-setting error.

8 Prohibited Activities

The following activities are strictly prohibited on 495bet and will result in immediate account closure:

• Creating or operating multiple accounts
• Opening or operating an account using another person's identity
• Exploiting the bonus system for unfair advantage (bonus hunting)
• Attempting to hack gaming software or gain unauthorized access to the system
• Money laundering or transactions involving illegal funds
• Harassing or verbally abusing other players
• Filing false complaints against the platform or attempting to damage its reputation

9 Responsible Gaming Policy

495bet believes gaming should be an enjoyable form of entertainment — not a source of financial stress. That belief is why responsible gaming is a core part of how we operate.

• Deposit Limit: Set limits on your daily, weekly, and monthly deposits.
• Session Time Limit: Set a time limit for continuous play.
• Reality Check: You will receive periodic reminders showing how long you have been playing.
• Cooldown period: Temporarily suspend your account for anywhere between 24 hours and 6 weeks.
• Self-Exclusion: Close your account on a long-term or permanent basis.

If you suspect a gaming addiction or are experiencing problems, please contact our Responsible Gaming Visit the page and contact the support team.

10 Privacy and data protection

495bet takes the protection of your personal information very seriously. Our full privacy policy Privacy Policy Available on the page. In brief:

• Your personal information is never sold to third parties.
• Data required for service improvement and legal compliance is retained accordingly.
• All data is protected with 256-bit SSL encryption.
• You have the right to request access to, correction of, or deletion of your personal data.

11 Limitation of Liability

495bet accepts no liability in the following circumstances:

• Loss during a gaming session due to loss of internet connection
• Disruptions caused by third-party technical issues
• Losses resulting from the user's own negligence in exposing account credentials
• Unexpected technical failures or server downtime
• Legal issues arising from violations of laws applicable in the user's country

For any dispute or complaint, please contact our customer support team first. If the issue remains unresolved, you may escalate it to the relevant licensing authority.

12 Account suspension and termination

You may request to close your account at any time. Please withdraw any remaining balance before your account is closed.

495bet reserves the right to suspend or close any account at any time in the following circumstances:

• In the event of a breach of these Terms and Conditions
• Upon suspicion of fraud or illegal activity
• Failure to pass KYC verification or submission of false information
• By order of a court or regulatory authority
• For accounts inactive for an extended period (more than 12 months)

13 Contact & Dispute Resolution

If you have any questions or complaints regarding the 495bet Terms and Conditions, our support team is available 24/7, every day of the week.

• Live Chat: Instant support via website and app
• Email: [email protected] (typically responds within 24 hours)
• Complaint process: We aim to resolve all written complaints within 7 business days of submission

Including your account ID, a detailed description of the issue, and any relevant screenshots when submitting a complaint will help us resolve it faster.